Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Upgrades to the Campus Energy Centre and Bioenergy Research Demonstration Facilities

    Learn more about the anticipated upgrades and renovations to the Campus Energy Centre and Bioenergy Research Demonstration Facilities, including an upgrade to reduce rumbling in the CEC and a project to increase the efficiency of heating the UBC campus.

    Read more: Upgrades to the Campus Energy Centre and Bioenergy Research Demonstration Facilities
  • Energy conservation measures implemented in I.K. Barber Learning Centre

    An energy conservation project was implemented to repair the heat pipe system in the main air handling units (AHUs) to improve thermal energy in the building. Upon completion, the building’s thermal energy demand has been reduced by approximately 22%, saving…

    Read more: Energy conservation measures implemented in I.K. Barber Learning Centre
  • Heat recovery chiller expansion in the Life Sciences Centre

    In 2021, a third chiller module was added to an existing two-module heat recovery chiller to maximize more recoverable heat in the building. This additional chiller module will recover 5800 GJ of heat per year, equivalent to reducing thermal consumption…

    Read more: Heat recovery chiller expansion in the Life Sciences Centre