Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Sean McGregor joins Mechanical Trades as People & Process Manager in Building Operations
Sean McGregor joins Mechanical Trades as People & Process Manager in Building Operations
Sean joins the mechanical team with strong customer service experience from his current role as Blue Zone Facilities Manager in Customer Services & Informatics. He has a trades background as an electrician, and has a solid understanding of UBC’s heating,…
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Read more: Preliminary approval received for the downtown Kelowna project
Preliminary approval received for the downtown Kelowna project
The UBC Downtown Kelowna project recently received preliminary approval from the Board of Governors meeting on December 5, 2021 to move forward with this project. In June 2020, UBC President Santa Ono announced the next major step in the evolution of…
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Read more: A reminder to stick to primary routes when driving to campus
A reminder to stick to primary routes when driving to campus
When extreme weather comes to UBC Vancouver, Municipal Services in Building Operations is responsible for managing snow and ice within the Vancouver campus. Our snow removal and deicing vehicles work in priority zones to ensure the highest risk areas of…