Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Drinking water fountains and bottle-filling stations are reopening

    Starting mid-August 2021, the Facilities team will begin to proceed with un-bagging and flushing all the drinking water fountains and bottle-filling stations across the UBC Vancouver campus. Flushing the water will remove any stagnant water from the building’s pipe network…

    Read more: Drinking water fountains and bottle-filling stations are reopening
  • Heat Stress Awareness course available

    The Heat Stress Awareness course is recommended for all workers that are at risk of heat exposure, and for their supervisors to complete. The course was developed to increase your awareness of the risk factors and associated heat disorders related to…

    Read more: Heat Stress Awareness course available
  • Dean Gregory joins Building Operations as the Municipal Landscape Architect

    Dean’s journey with the university began 13 years ago as the Campus Landscape Architect in Campus & Community Planning (C&CP). Dean has been instrumental in transforming both the UBC Point Grey and Okanagan campuses through the planning and implementing of…

    Read more: Dean Gregory joins Building Operations as the Municipal Landscape Architect