Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • New water meter installation on 16th Avenue in the University Endowment Lands (UEL)

    The University Endowment Lands will be installing a new water meter on 16th Avenue as part of regular maintenance and upgrades. UBC Facilities will support this work from December 14-17, 2021 by switching over our campus water feed, once the…

    Read more: New water meter installation on 16th Avenue in the University Endowment Lands (UEL)
  • Supporting UBC Faculty of Dentistry’s new simulation and digital dentistry laboratory project

    Last year, UBC Dentistry announced plans for a new simulation and digital dentistry laboratory that will be transformative for our DMD and DHDP student learning environment providing exposure to state-of-the-art emerging technologies to learn advancing dental clinical procedures. This June,…

    Read more: Supporting UBC Faculty of Dentistry’s new simulation and digital dentistry laboratory project
  • Grab a sweater and prepare for a cooler campus

    With the cooler weather outside, UBC’s heating energy will go up to compensate. During COVID-19, the Facilities team has taken measures to increase and/or enhance building ventilation in UBC buildings to ensure a high standard of safety for students, faculty…

    Read more: Grab a sweater and prepare for a cooler campus