Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: New 24/7 Operations Centre structure
New 24/7 Operations Centre structure
Starting Wednesday, September 1, 2021, a new 24/7 Operations Centre structure will take effect. The Operations Centre is the 24/7 hub located within the University Services Building (USB) that will have oversight of the building Heating, Ventilation, and Air Conditioning…
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Read more: Joey-Lee Rebelo, Operations Project Manager – Change Management for Customer Services & Informatics
Joey-Lee Rebelo, Operations Project Manager – Change Management for Customer Services & Informatics
Over the next 18 months, Joey-Lee will work with both Facilities and the EMMS project team to support the Facilities team with change management, learning and professional development. Notable upcoming initiatives include Planon rollout for Energy & Water Services and…
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Read more: Going the extra mile – the custodial teams helping UBC transition back to campus
Going the extra mile – the custodial teams helping UBC transition back to campus
When COVID-19 impacted the university last year, it meant that many of UBC’s faculty and staff had to transition to remote work. For the Custodial Services team, their role required them to stay on campus. These same staff are now…