Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities
Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities
Stuart will be responsible for developing and managing programs to achieve the implementation of infrastructure and services plans, reporting to Doug Doyle, Senior Manager, and work closely with the Mechanical Utilities unit.
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Read more: Highlighting the hidden: Integrating operational infrastructure into the community
Highlighting the hidden: Integrating operational infrastructure into the community
Recently, infrastructure design has shifted, with more focus on integration of these operational facilities into the urban fabric of our communities. This article by Stantec features UBC’s new Water Pump Station — built to serve the water needs of the…
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Read more: Infrastructure Development welcomes Asset Replacement & Improvements
Infrastructure Development welcomes Asset Replacement & Improvements
Infrastructure Development is pleased to welcome the Asset Replacement & Improvements (ARI) — Transition Team and Construction Office to Infrastructure Development. This alignment will better integrate our teams to provide robust and timely project delivery, documentation and asset inputs that…