Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • New Electrical Service Energization Request Form

    Energy & Water Services has introduced a new Electrical Service Energization Request Form that combines the previous energization request forms for new buildings Unit Substations and Low Voltage service.

    Read more: New Electrical Service Energization Request Form
  • Celebrating Earth Day in the VPFO

    Over thirty team members from across the VFPO joined forces for the 5th Annual Earth Day Clean up the Campus event, led by the Facilities’ Waste Management team.

    Read more: Celebrating Earth Day in the VPFO
  • Ant season is here: Help keep pests away

    Ants are one of the most common structural pests, capable of quickly turning from a minor nuisance into a persistent problem. Understanding what attracts ants into your workspace is crucial for effectively managing and preventing infestations. If you notice any ants at…

    Read more: Ant season is here: Help keep pests away