Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Adopting a new Facilities service delivery model
Adopting a new Facilities service delivery model
Starting April 1, Facilities will be transitioning to a more streamlined and sustainable service model, and the 15-hour non-billable labour limit for customer-funded services will be discontinued.
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Read more: Updated email for the Service Centre
Updated email for the Service Centre
The UBC Facilities Service Centre email has been changed from servicecentre.buildingops@ubc.ca to servicecentre.facilities@ubc.ca to align with the current department structure.
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Read more: UEL Watermain works February 18–20
UEL Watermain works February 18–20
University Endowment Lands (UEL) is conducting some watermain works on West 16th Avenue between Blanca Street and Wesbrook Mall from February 18–20. The water supply to UBC will remain available during the replacement and the water remains safe for use and…