Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Energy efficiency and cost savings during COVID-19
Energy efficiency and cost savings during COVID-19
With reduced occupancy on the UBC Vancouver campus, building operators and energy managers are adjusting heating or cooling levels in spaces that have reduced or zero occupancy. This is an opportunity to ensure critical energy savings while maintaining a safe…
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Read more: A friendly reminder to run the cold water taps to ensure water is fresh
A friendly reminder to run the cold water taps to ensure water is fresh
As many buildings on campus have reduced occupancy, we want to remind everyone that running the cold water taps until the water is cold is an important step before drinking or using for food preparation. This will ensure the water…
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Read more: Thank you for your ongoing commitment and perseverance
Thank you for your ongoing commitment and perseverance
I am grateful to all Facilities staff for your on-going commitment and perseverance in adapting to our current realities with COVID-19. Whether you are working from home to deliver important services or working on campus to ensure that our infrastructure…