Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Frank Crudo returns to Building Operations as Senior Manager, Architectural

    We are excited to welcome back Frank, joining Building Operations’ Trades division and leading the architectural trades. As the Senior Manager, Frank will be responsible for the short and long-range planning of building architectural systems and the supervision of staff…

    Read more: Frank Crudo returns to Building Operations as Senior Manager, Architectural
  • Construction projects remain active on campus

    As the COVID-19 situation continues to evolve, the province has listed construction as an essential service in B.C. Worksites are taking all necessary precautions as advised by Vancouver Coastal Health (VCH) and Provincial Health Officials.

    Read more: Construction projects remain active on campus
  • A record fiscal year for the Construction Office

    The number of trade hours worked and projects completed grew exponentially compared to the average hours worked in the last five years.

    Read more: A record fiscal year for the Construction Office