Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Enhanced Security Measures on the Vancouver Campus

    Heightened security procedures and processes are in place to enhance the well-being and protect the safety of students, faculty, and staff on the Vancouver campus. Please have your UBC ID, or equivalent, on display or ready to show when accessing…

    Read more: Enhanced Security Measures on the Vancouver Campus
  • We will get through this together

    Over the past short period, we have faced changes and challenges that none of us would have believed possible. The extraordinary steps and measures that we are taking across UBC to limit the transmission of COVID-19 are essential for the…

    Read more: We will get through this together
  • The VPFO is working with the rest of UBC in its response to COVID-19

    In this uncertain time the VPFO continues to provide some of UBC’s crucial services while protecting those that operate them.

    Read more: The VPFO is working with the rest of UBC in its response to COVID-19