Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • UBC celebrates the official opening of the Undergraduate Life Sciences Teaching Laboratories

    Students from British Columbia and around the world can now study for careers in the life sciences, such as genetics, health care, conservation and ecology, in the renovated and expanded Undergraduate Life Sciences Teaching Laboratories at UBC.

    Read more: UBC celebrates the official opening of the Undergraduate Life Sciences Teaching Laboratories
  • Saving Energy During UBC’s Seasonal Shutdown

    This past December, departments, building operators and energy managers across UBC joined together to reduce the university’s environmental footprint over the winter holiday by participating in the Seasonal Shutdown.

    Read more: Saving Energy During UBC’s Seasonal Shutdown
  • UBC ready for snow

    It’s five o’clock in the morning, snow has been falling for a few hours in Vancouver and slowly accumulating on the roads across the city. Building Operations crews are already brining, salting and plowing roads and pathways on the Vancouver…

    Read more: UBC ready for snow