Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Grab a sweater and prepare for a cooler campus

    The weather outside is cooling down, which means its time to wear warmer layers and close our windows to stay comfortable and save energy over the winter.

    Read more: Grab a sweater and prepare for a cooler campus
  • Hebb Building Renewal featured in October issue of Award

    The iconic Thompson Berwick and Pratt-designed Hebb Building and Theatre at UBC Vancouver have undergone a significant renewal that is sure to wow physics and astronomy students, faculty, and staff when the building officially opens in January 2020.

    Read more: Hebb Building Renewal featured in October issue of Award
  • Stephen Li joins Building Operations as Mechanical Engineer

    Stephen is a Professional Mechanical Engineer and LEED Green Associate with over ten years’ experience in Metro Vancouver’s building consulting industry.

    Read more: Stephen Li joins Building Operations as Mechanical Engineer