Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Pink Shirt Day at the VPFO: February 26

    This year, Pink Shirt Day is February 26 and the VPFO will be celebrating diversity and inclusion in our portfolio with cake and coffee events for our entire team.

    Read more: Pink Shirt Day at the VPFO: February 26
  • Keeping UBC’s used furniture out of landfill

    Since Leigh Clark joined UBC Vancouver as a Facilities Planner with Infrastructure Development just two years ago, she has successfully identified and implemented a solution for keeping redundant furniture out of landfill and putting it to use elsewhere at the…

    Read more: Keeping UBC’s used furniture out of landfill
  • Siu Tse joins Energy & Water Services as Director of Engineering & Utilities

    Siu joins us from the City of Port Coquitlam as their Deputy Director of Engineering & Operation and previously worked in City of Richmond, and Metro Vancouver.

    Read more: Siu Tse joins Energy & Water Services as Director of Engineering & Utilities