Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC ready for snow
UBC ready for snow
It’s five o’clock in the morning, snow has been falling for a few hours in Vancouver and slowly accumulating on the roads across the city. Building Operations crews are already brining, salting and plowing roads and pathways on the Vancouver…
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Read more: Stepping into the future: ending the age of steam at UBC
Stepping into the future: ending the age of steam at UBC
On December 16, 2019, the last steam line at UBC was shut down, marking the end of an era and our acceleration towards achieving net-zero emissions prior to 2050.
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Read more: Help reduce energy use and emissions over the winter break
Help reduce energy use and emissions over the winter break
Every action counts! This holiday season help save energy as part of UBC’s Seasonal Shutdown, which lowers the temperature in buildings during the winter break to reduce energy use and emissions on campus.