Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC Farm Irrigation Replacement to begin September 15
UBC Farm Irrigation Replacement to begin September 15
Anticipated construction dates: September 15–19 What’s happening Existing irrigation lines on the UBC Farm are aging and prone to leaking, leading to loss of potable water and degradation of arable land. To improve efficiencies on the Farm, new high-density polyethylene…
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Read more: The Hennings Building Roof Renewal is underway
The Hennings Building Roof Renewal is underway
Estimated construction dates: August 25 – October 31, 2025. This project will renew the aging Hennings Building roof systems, remove redundant mechanical systems, and complete localized, minimally invasive seismic improvements.
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Read more: Safety bollards play a critical role in protecting our campus community
Safety bollards play a critical role in protecting our campus community
Safety bollards are essential to provide a protective barrier that helps prevent accidents and potential harm to pedestrians. However, we’ve recently received reports of bollards being lowered and not raised again or damaged due to vehicles driving through without properly…