Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Charles Creelman is promoted to Electrical Technical Specialist in Building Operations
Charles Creelman is promoted to Electrical Technical Specialist in Building Operations
Charles Creelman has been promoted to Electrical Technical Specialist (ETS) in Facilities’ Building Operations and will be starting in his new role on Monday, January 27.
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Read more: Green means go: Review the new Scaffolding Policy I-C-02
Green means go: Review the new Scaffolding Policy I-C-02
If you use or erect scaffolding, please review this policy on the UBC Facilities website or the Building Operations shared drive (\BOPS\PoliciesAndProcedures\I-C).
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Read more: View the 2025 Styrofoam pickup calendar
View the 2025 Styrofoam pickup calendar
Styrofoam is an non-biodegradable material that should be avoided. Sometimes Styrofoam is necessary in equipment shipping, so Municipal Services offers collection at select buildings where Styrofoam waste is significant. View the collection calendar.