Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • 2023 UBC Technical Guidelines are now available

    The UBC Technical Guidelines serve as the code of quality and performance for the design, construction and renovation of University-owned institutional buildings. Learn more about the 2023 revisions.

    Read more: 2023 UBC Technical Guidelines are now available
  • UBC launches Zero Waste Market to promote sustainability

    UBC’s Furniture Reuse program featured in the Ubyssey. The initiative, lead by the UBC facilities department, aims to reduce waste on campus by promoting the reuse of furniture, electronics and other items.

    Read more: UBC launches Zero Waste Market to promote sustainability
  • Help prevent rodents from occupying your work spaces

    Rodents are year-round pests. Their activity and indoor migration increase as the weather gets colder, and they move indoors for shelter and food. Learn more about how to prevent rodents from moving in and how to report signs of rodents…

    Read more: Help prevent rodents from occupying your work spaces