Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Metro Vancouver’s Watering Restrictions come into effect on May 1, 2023

    Stage 1 of Metro Vancouver’s Lawn Watering Regulations will be in effect from May 1 to October 15, 2023, as outlined in Metro Vancouver’s Drinking Water Conservation Plan. The region wide watering regulations are an effective way to help us use…

    Read more: Metro Vancouver’s Watering Restrictions come into effect on May 1, 2023
  • German president’s visit to UBC highlights clean energy and climate change solutions

    UBC welcomed German President Frank-Walter Steinmeier on Tuesday, April 25. During his visit, President Steinmeier toured UBC’s Smart Hydrogen Energy District (SHED) – a soon-to-open hydrogen fuelling station that showcases integrated energy generation for smart cities. Located next to a…

    Read more: German president’s visit to UBC highlights clean energy and climate change solutions
  • Upgrades & renovations in Orchard Commons Room 1001

    Orchard Commons Room 1001 is currently undergoing renovation work to create an active learning classroom. The new layout will be a high tech ‘learn lab’, featuring group tables with technology that allows both instructors and students to share their work…

    Read more: Upgrades & renovations in Orchard Commons Room 1001