Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Wendy Lam joins Customer Services & Informatics as Clerk

    Through supporting engagement and communication activities, Wendy will enhance the team’s ability to make data readily available to staff managers.

    Read more: Wendy Lam joins Customer Services & Informatics as Clerk
  • Maintaining an ideal exam experience at UBC

    Setting up an exam space is not an easy task — it requires hours of hard work and strict compliance with UBC’s exam requirements, especially with the setup of approximately 1350 tables and chairs and delivery of exam booklets, to…

    Read more: Maintaining an ideal exam experience at UBC
  • Meet UBC’s new cogeneration engine

    UBC’s replacement cogeneration engine, the Jenbacher J-612 arrived in its new home inside the Bioenergy Research Demonstration Facility (BRDF) engine room on April 6, 2023, and is being commissioned for operation in May 2023. 

    Read more: Meet UBC’s new cogeneration engine