Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Monitoring UBC’s hot water district energy system for leaks

    The Academic District Energy System (ADES) is fitted with a leak detection system which alarms against both hot water and ground water leaks through a protective insulation jacket. The system is monitored 24/7 by the Facilities team and enables the…

    Read more: Monitoring UBC’s hot water district energy system for leaks
  • UBC Power House will begin preparation for demolition in early June 2023

    In early June, the UBC Power House will begin preparation for demolition for the development of the new UBC Sauder School of Business expansion. During this project, there will be various levels of disruption and road closures.

    Read more: UBC Power House will begin preparation for demolition in early June 2023
  • Metro Vancouver’s Watering Restrictions come into effect on May 1, 2023

    Stage 1 of Metro Vancouver’s Lawn Watering Regulations will be in effect from May 1 to October 15, 2023, as outlined in Metro Vancouver’s Drinking Water Conservation Plan. The region wide watering regulations are an effective way to help us use…

    Read more: Metro Vancouver’s Watering Restrictions come into effect on May 1, 2023