Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Construction begins on UBC’s Recreation Centre North

    Construction is underway on a new recreation centre that will triple the amount of indoor fitness and recreation space at the University of British Columbia’s Vancouver campus. The new facility will feature three gyms, indoor track, and state-of-the-art fitness centre.

    Read more: Construction begins on UBC’s Recreation Centre North
  • UBC receives the NAFA Clean Air Awards

    Facilities received eight NAFA Clean Air Awards for UBC buildings this year — AMS Student Nest, UBC Aquatic Centre, Beaty Biodiversity Museum, Centre for Interactive Research on Sustainability (CIRS), Forest Sciences Centre, Henry Angus Building, Irving K. Barber Learning Centre and Wayne &…

    Read more: UBC receives the NAFA Clean Air Awards
  • Facilities completing the annual Confined Space Rescue Team exercises

    Facilities’ Energy & Water Services and Building Operations recently completed their annual Confined Space Rescue Team on-site exercises. Rescuers were presented with different scenarios that required them to take the necessary steps to recognize, evaluate and develop a rescue plan to…

    Read more: Facilities completing the annual Confined Space Rescue Team exercises