Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Closure of East Mall at Hospital Lane from August 24–31
Closure of East Mall at Hospital Lane from August 24–31
East Mall between Hospital Lane and Biological Sciences Road will be closed due to District Energy System repair work from Wednesday, August 24 to Wednesday, August 31. During this time, any access for deliveries or service vehicles will be accommodated via…
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Read more: Upcoming road closures
Upcoming road closures
Wesbrook Mall upgrades is nearing completion, however, Wesbrook Mall will remain closed from Walter Gage Road to Chancellor Boulevard until September 5. Thunderbird Boulevard will be impacted for the duration of the UBC Hydrogen Hub / Transportation Test Bed project.…
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Read more: UBC’s Five-Year Capital Plan
UBC’s Five-Year Capital Plan
Information on UBC’s Five-Year Capital Plan 2023-24 to 2027-28 has been updated. UBC maintains a comprehensive plan for the development and renewal of institutional infrastructure to meet evolving academic needs as well as the needs of our growing campus communities.