Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Temporary relocation of the three flagpoles to Irving K. Barber Learning Centre

    Due to the construction of the Recreation Centre and the upgrades to Student Union Boulevard, the three flagpoles will be temporarily installed at the East Mall Entrance and Plaza at the Irving K. Barber Learning Centre by August 15, 2022.  

    Read more: Temporary relocation of the three flagpoles to Irving K. Barber Learning Centre
  • Fly-through video of UBC’s New Recreation Centre

    The new facility will provide much needed recreation space including a state of the art fitness centre, three gymnasiums, an indoor track, and many other amenities. Watch this fly-through video of the New Recreation Centre on UBC Recreation’s YouTube channel.

    Read more: Fly-through video of UBC’s New Recreation Centre
  • Facilities’ Stores team applying Lean Six Sigma to reduce order pick time

    Sean Zheng, a Store Operator from Municipal Services within UBC Facilities and Lean Six Sigma Yellow Belt graduate, recently implemented a simple yet effective process improvement that resulted in a 50% decrease in average custodial order pick time.

    Read more: Facilities’ Stores team applying Lean Six Sigma to reduce order pick time