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Our roadmap: Strengthening service for a growing campus

Guided by UBC’s Strategic Plan and the VPFO Strategic Plan—specifically the focus on Collaboration, Customer Service & Engagement, the Facilities Roadmap drives meaningful improvements in how we connect with customers, streamline operations, and elevate the service experience for the entire community.

In memory of Heidi Harkness

It is with great sadness and sense of loss that we inform you of the passing of Heidi Harkness on March 5, 2025.

Re-installation of the “Symbols for Education” mural now complete outside Brock Commons South

With Brock Commons South now complete, the Symbols for Education mural is successfully reinstalled. This effort was led by Pam Troyer, Project Manager, and Victor Wong, Project Coordinator.

Adopting a new Facilities service delivery model

Starting April 1, Facilities will be transitioning to a more streamlined and sustainable service model, and the 15-hour non-billable labour limit for customer-funded services will be discontinued.