Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Pamela Troyer joins Project Services within Infrastructure Development as Project Manager
Pamela Troyer joins Project Services within Infrastructure Development as Project Manager
Pamela joins UBC from Proscenium Architecture & Interiors, where she was involved in the Macleod Building Renewal project. In her new role, Pamela will manage projects for the renewal of university facilities, and engage with stakeholders to guide them through…
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Read more: Facilities Weekly – August 30, 2022
Facilities Weekly – August 30, 2022
Weekly updates for UBC Facilities staff. UBC Facilities is part of the VP Finance & Operations (VPFO) Portfolio, and includes six departments—Building Operations, Custodial Services, Customer Services & Informatics, Energy & Water Services, Infrastructure Development, and Municipal Services. Sent on…
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Read more: Watermain work on 16th Avenue in the University Endowment Lands (UEL)
Watermain work on 16th Avenue in the University Endowment Lands (UEL)
UBC Facilities will support this work from September 15-16, 2022 by switching over our campus water feed. During this switchover, there will be minimal disruption to our water supply.