Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Donna Caedo joins Customer Services & Informatics as EMMS Sustainment Business Analyst
Donna Caedo joins Customer Services & Informatics as EMMS Sustainment Business Analyst
As a Business Analyst, Donna will be working closely with the Facilities team on all items related to Planon, which includes responding to ServiceNow tickets, reviewing/addressing backlog items, ensuring various business activities are successfully completed in Planon, and much more.
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Read more: Upcoming road closures on UBC Vancouver campus
Upcoming road closures on UBC Vancouver campus
There is a number of road closures on the UBC Vancouver campus due to construction and events. Please review the details and plan your routes accordingly. Wesbrook Mall Phase 3 The first and second phases of upgrades between Thunderbird Boulevard…
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Read more: Continuing as one VPFO under Karamjeet Heer and John Metras’ leadership
Continuing as one VPFO under Karamjeet Heer and John Metras’ leadership
Starting June 1, Karamjeet Heer will begin serving as the Interim Vice-President, Finance, and John Metras will become the Interim Vice-President, Operations following the departure of Peter Smailes, former Vice-President, Finance & Operations.