Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Continuing as one VPFO under Karamjeet Heer and John Metras’ leadership
Continuing as one VPFO under Karamjeet Heer and John Metras’ leadership
Starting June 1, Karamjeet Heer will begin serving as the Interim Vice-President, Finance, and John Metras will become the Interim Vice-President, Operations following the departure of Peter Smailes, former Vice-President, Finance & Operations.
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Read more: Caroline Macleod promoted to Executive Assistant to Associate Vice-President, Facilities
Caroline Macleod promoted to Executive Assistant to Associate Vice-President, Facilities
Caroline brings a wealth of experience to this role and will be responsible for liaising with the wider University community and fostering working relationships with Senior Executives across the University. Caroline will be the primary contact person for John Metras,…
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Read more: Energy & Water Services’ assets and preventative maintenance plans go live in Planon
Energy & Water Services’ assets and preventative maintenance plans go live in Planon
The Enterprise Maintenance Management System (EMMS) project team within Facilities is pleased to share that Planon Release 4.1, transitioning Energy & Water Services’ (EWS) assets and preventative maintenance plans from BuiltSpaace to Planon is now live. This marks a significant and…