Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Rachael Donovan joins Facilities as Reuse Initiative Coordinator

    Rachel has a background in sustainability, energy management, waste reduction, and Environmental, Social, and Governance (ESG) reporting. She will be taking on tasks related to managing and reporting on the Furniture Reuse Initiative and the Green Labs Program, as well…

    Read more: Rachael Donovan joins Facilities as Reuse Initiative Coordinator

  • Closure of East Mall at Hospital Lane from August 24–31

    East Mall between Hospital Lane and Biological Sciences Road will be closed due to District Energy System repair work from Wednesday, August 24 to Wednesday, August 31. During this time, any access for deliveries or service vehicles will be accommodated via…

    Read more: Closure of East Mall at Hospital Lane from August 24–31

  • Upcoming road closures

    Wesbrook Mall upgrades is nearing completion, however, Wesbrook Mall will remain closed from Walter Gage Road to Chancellor Boulevard until September 5. Thunderbird Boulevard will be impacted for the duration of the UBC Hydrogen Hub / Transportation Test Bed project.…

    Read more: Upcoming road closures