Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Paving Works on Southwest Marine and 16th Avenue from May 10–13
Paving Works on Southwest Marine and 16th Avenue from May 10–13
Please note that paving works will be conducted on SW Marine and 16th Avenue from May 10–13. A reminder to obey signs and traffic control personnel and watch for roadside workers.
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Read more: Facilities teams maintaining an ideal exam experience for UBC students
Facilities teams maintaining an ideal exam experience for UBC students
Last semester, the Custodial Services team and Municipal Services’ Streets & Operations Support (SOS) team within Facilities once again demonstrated excellent teamwork and dedication in setting up the Osborne Gym (OSBO) and Student Recreation Centre (SRC) for exam season.
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Read more: Clayton Mullen joins Energy & Water Services as Senior Manager of Thermal Utilities
Clayton Mullen joins Energy & Water Services as Senior Manager of Thermal Utilities
As Senior Manager of Thermal Utilities, Clayton will bring thermal utility managerial and operational experience. He will be leading the Thermal Utilities team to improve practices and processes.