Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
UBC Facilities news & announcements
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Read more: Academic District Energy System (ADES) Valve Optimization program
Academic District Energy System (ADES) Valve Optimization program
Since April 2021, Energy & Water Services (EWS) has been undergoing a District Energy System (DES) valve optimization project across the UBC Vancouver campus. The Academic District Energy System (ADES) is a highly efficient hot water district energy system that…
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Read more: New 24/7 Operations Centre structure
New 24/7 Operations Centre structure
Starting Wednesday, September 1, 2021, a new 24/7 Operations Centre structure will take effect. The Operations Centre is the 24/7 hub located within the University Services Building (USB) that will have oversight of the building Heating, Ventilation, and Air Conditioning…
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Read more: Joey-Lee Rebelo, Operations Project Manager – Change Management for Customer Services & Informatics
Joey-Lee Rebelo, Operations Project Manager – Change Management for Customer Services & Informatics
Over the next 18 months, Joey-Lee will work with both Facilities and the EMMS project team to support the Facilities team with change management, learning and professional development. Notable upcoming initiatives include Planon rollout for Energy & Water Services and…