Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Going the extra mile – the custodial teams helping UBC transition back to campus
Going the extra mile – the custodial teams helping UBC transition back to campus
When COVID-19 impacted the university last year, it meant that many of UBC’s faculty and staff had to transition to remote work. For the Custodial Services team, their role required them to stay on campus. These same staff are now…
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Read more: Drinking water fountains and bottle-filling stations are reopening
Drinking water fountains and bottle-filling stations are reopening
Starting mid-August 2021, the Facilities team will begin to proceed with un-bagging and flushing all the drinking water fountains and bottle-filling stations across the UBC Vancouver campus. Flushing the water will remove any stagnant water from the building’s pipe network…
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Read more: Heat Stress Awareness course available
Heat Stress Awareness course available
The Heat Stress Awareness course is recommended for all workers that are at risk of heat exposure, and for their supervisors to complete. The course was developed to increase your awareness of the risk factors and associated heat disorders related to…