Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Celebrate Circular Economy Month

    Join the Furniture Reuse Program team at the Zero Waste Market this October and November for reduced prices to celebrate Circular Economy Month! The Zero Waste Market sells gently used furniture best suited for home use and small budgets, as…

    Read more: Celebrate Circular Economy Month

  • Regular testing and maintenance lead to quick action in an emergency

    Fire alarms are the first line of defence against the effects of fire, providing early warning to occupants and enabling swift action to mitigate property damage. Thank you to all our teams and crews for the swift response and all…

    Read more: Regular testing and maintenance lead to quick action in an emergency

  • Brock Commons South opens to welcome its first cohort of students

    With construction now complete for Brock Commons South, UBC expands its Vancouver campus with the new residence. We extend our gratitude to all our teams who contributed in making this project a reality. The new facility serves not only as…

    Read more: Brock Commons South opens to welcome its first cohort of students