Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • Planon Release 1 to 6.2 are now complete

    Since the launch of Planon, UBC’s Enterprise Maintenance Management System in November 2020, the Planon Stream 1 extension project was created to deliver enhancements and new functionalities within Planon. The project is divided into multiple phases and releases. To date,…

    Read more: Planon Release 1 to 6.2 are now complete
  • Upcoming University Endowment Lands (UEL) project

    In October, UEL will return to conduct additional maintenance and testing to the 16th Avenue water main. As a precaution, Facilities will be isolating this pipe and rerouting our water supply to minimize disruption. The water remains safe for use…

    Read more: Upcoming University Endowment Lands (UEL) project
  • Steven Lee is promoted to Learning Spaces team’s Senior Learning Space Planner within Facilities’ Infrastructure Development.

    Steven will be leading the Learning Spaces team within Facilities Planning and working closely with partners in AV IT and Scheduling Services to ensure the smooth operation and future planning for UBC General Teaching Space (GTS). Steven will be transitioning…

    Read more: Steven Lee is promoted to Learning Spaces team’s Senior Learning Space Planner within Facilities’ Infrastructure Development.