Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Scarfe Office Block is undergoing electrical renovation starting in May 2025
Scarfe Office Block is undergoing electrical renovation starting in May 2025
Construction on the Scarfe Complex Electrical Renovation is anticipated to begin in May 2025 and to be completed in August 2025. This renovation will remove aging electrical equipment and upgrade the system for greater reliability and expanded capacity.
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Read more: What’s going on with the water? Pressure testing Jan. 27–Feb. 7
What’s going on with the water? Pressure testing Jan. 27–Feb. 7
Water supply will remain available during testing, although some buildings may experience mild discolouration in their water or minor water pressure variances. The water remains safe for use and consumption.
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Read more: Charles Creelman is promoted to Electrical Technical Specialist in Building Operations
Charles Creelman is promoted to Electrical Technical Specialist in Building Operations
Charles Creelman has been promoted to Electrical Technical Specialist (ETS) in Facilities’ Building Operations and will be starting in his new role on Monday, January 27.