Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Metro Vancouver water crews conducting planned maintenance

    Metro Vancouver water crews are working within the City of Vancouver December 3–5, which may cause cloudy water. The water is still safe for consumption and use.

    Read more: Metro Vancouver water crews conducting planned maintenance
  • Fixing campus infrastructure breaks, spills, and leaks

    Addressing leaks is vital to maintaining campus infrastructure and supporting the VPFO’s campus excellence and sustainability goals. The UBC Facilities team has shown their dedication, expertise, and quick-thinking while responding to leaks over the past few weeks.

    Read more: Fixing campus infrastructure breaks, spills, and leaks
  • The 98-year-old that stopped traffic

    UBC’s historic Old Fire Hall was carefully relocated to preserve its heritage for future generations amidst campus redevelopment projects. Read more on UBC News.

    Read more: The 98-year-old that stopped traffic