Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Tanya Nyandong joins Custodial Services as Custodial Manager for the Evening Shift
Tanya Nyandong joins Custodial Services as Custodial Manager for the Evening Shift
Tanya brings a wealth of experience and a proven track record of success. She has a robust background in facilities management that will help support and enhance our operations.
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Read more: The latest Facility Condition Index is available
The latest Facility Condition Index is available
Facilities has updated the bubble diagrams that show the condition of UBC Vancouver Point Grey owned buildings as assessed by the Ministry of Post-Secondary Education & Future Skills in 2023. These diagrams are augmented by renovations completed to date after…
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Read more: Building a sustainable UBC: Saving energy and water on campus
Building a sustainable UBC: Saving energy and water on campus
In the past year, UBC Facilities’ Energy & Water Services led three key projects to help UBC meet our sustainability goals and lessen energy and water usage on the Vancouver campus.