Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Understanding how operations and maintenance are funded at UBC

    Over the past decade, UBC has grown considerably and now is similar to a city or town, in addition to being a university campus. With a dynamic and growing population, UBC Facilities recognizes the need to provide transparency and clarity…

    Read more: Understanding how operations and maintenance are funded at UBC
  • The Museum of Anthropology reopens to the public

    The Museum of Anthropology (MOA) seismic upgrades are complete and the museum reopened to the public last week. The reopening weekend coincided with the museum’s 75th anniversary and events and performances were held to celebrate. Many VPFO staff attended the…

    Read more: The Museum of Anthropology reopens to the public
  • Sharing power between your car and campus: UBC’s Smart Hydrogen Energy District (SHED)

    If you drive an electric car, your battery power sits unused most of the day, while the city’s energy grid is at peak use. What if you could lend power to the grid during those peak hours and have your…

    Read more: Sharing power between your car and campus: UBC’s Smart Hydrogen Energy District (SHED)