Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Ant season is here

    Have you seen ants in your space? Ants are one of the most common structural pests, capable of quickly turning from a minor nuisance into a persistent problem. Learn about what draws ants into your workspace to help manage and…

    Read more: Ant season is here
  • Water dispensing and filtration equipment

    Drinking water on the UBC Vancouver campus comes from Metro Vancouver’s water system, and is regularly tested to maintain high-quality drinking water. But if a faculty/department would like to order third-party water dispensing and filtration equipment, this order and ongoing maintenance or…

    Read more: Water dispensing and filtration equipment
  • Keeping the clean water flowing to campus – 16th Ave Water Main Replacement begins April 15

    This project will replace 400 metres of aging water main infrastructure along 16th Avenue. Expect noise and traffic changes along the route.

    Read more: Keeping the clean water flowing to campus – 16th Ave Water Main Replacement begins April 15