Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Power interruption on campus
Power interruption on campus
Last week, a power outage occurred on campus on Thursday, October 13 and Sunday October 16. UBC Facilities attributes the power outage to a cable fault which triggered protection devices. This resulted in several high voltage feeders going down and…
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Read more: Conor Cregg-Guinan steps into new role as Operations Manager, Custodial Services
Conor Cregg-Guinan steps into new role as Operations Manager, Custodial Services
In his new role, Conor will oversee the Dayshift custodial operation and the utility worker teams, and be responsible for the maintenance and execution of the pest control, window cleaning and carpet cleaning contracts.
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Read more: Project teams are working diligently to minimize impact
Project teams are working diligently to minimize impact
Many construction projects have planned for noisy work to be completed during the summer months, however, due to delays in materials and resource shortages, some of the work is continuing into the fall and impacting students, faculty, and staff.