Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Facilities Annual Injury Statistical Review 2021

    UBC Facilities aims to provide a safe, healthy, and secure environment to ensure the health, safety, and wellbeing of all of us as we work to support the university. In order to gain some insight into our health and safety…

    Read more: Facilities Annual Injury Statistical Review 2021
  • UBC Gateway project received the 2021 Canadian Architect Award of Excellence

    The design intends to express commonalities between Musqueam values, culture, and learning and the UBC Gateway environmental and wellness goals. This project is nearing the end of the design process and should start construction in spring, targeting Board 3 approval…

    Read more: UBC Gateway project received the 2021 Canadian Architect Award of Excellence
  • Florante Navarro promoted to Sub-Head, Stores in Municipals Services

    Florante brings a wealth of knowledge and experience that will help him transition into his new role as a Sub-Head and contribute to the team in a leadership capacity. He has worked with the Stores team for the past 3…

    Read more: Florante Navarro promoted to Sub-Head, Stores in Municipals Services