Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Highlighting the hidden: Integrating operational infrastructure into the community

    Recently, infrastructure design has shifted, with more focus on integration of these operational facilities into the urban fabric of our communities. This article by Stantec features UBC’s new Water Pump Station — built to serve the water needs of the…

    Read more: Highlighting the hidden: Integrating operational infrastructure into the community

  • Infrastructure Development welcomes Asset Replacement & Improvements

    Infrastructure Development is pleased to welcome the Asset Replacement & Improvements (ARI) — Transition Team and Construction Office to Infrastructure Development. This alignment will better integrate our teams to provide robust and timely project delivery, documentation and asset inputs that…

    Read more: Infrastructure Development welcomes Asset Replacement & Improvements

  • Building Operations Stores team putting Lean Six Sigma into practice

    As many of us embark on our Lean Six Sigma journey, the Stores team from Building Operations has been actively putting their learnings to work in applying their learnings to their workspace. The Stores team decided to 5S the front…

    Read more: Building Operations Stores team putting Lean Six Sigma into practice