Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • New functionality live in Planon

    Planon Release 3.2 is live effective November 1, 2021, introducing further new functionality within the Resource Planner and Service Requests. Planon is UBC’s Enterprise Maintenance Management System (EMMS). A cloud-based solution that supports UBC’s strategic goals, in the delivery of…

    Read more: New functionality live in Planon
  • Siu Tse will be Acting Managing Director, Energy & Water Services

    Today is David Woodson’s last day at UBC as Managing Director, Energy & Water Services after 23½ years of outstanding service and many great memories. I am pleased to announce that Siu Tse will be Acting Managing Director, Energy & Water Services while we…

    Read more: Siu Tse will be Acting Managing Director, Energy & Water Services
  • Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities

    Stuart will be responsible for developing and managing programs to achieve the implementation of infrastructure and services plans, reporting to Doug Doyle, Senior Manager, and work closely with the Mechanical Utilities unit.

    Read more: Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities