Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: New functionality live in Planon
New functionality live in Planon
Planon Release 3.2 is live effective November 1, 2021, introducing further new functionality within the Resource Planner and Service Requests. Planon is UBC’s Enterprise Maintenance Management System (EMMS). A cloud-based solution that supports UBC’s strategic goals, in the delivery of…
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Read more: Siu Tse will be Acting Managing Director, Energy & Water Services
Siu Tse will be Acting Managing Director, Energy & Water Services
Today is David Woodson’s last day at UBC as Managing Director, Energy & Water Services after 23½ years of outstanding service and many great memories. I am pleased to announce that Siu Tse will be Acting Managing Director, Energy & Water Services while we…
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Read more: Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities
Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities
Stuart will be responsible for developing and managing programs to achieve the implementation of infrastructure and services plans, reporting to Doug Doyle, Senior Manager, and work closely with the Mechanical Utilities unit.