Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • A Common Ground: Arts Student Centre Opens its Doors

    The Arts Student Centre has officially opened its doors to the UBC community. The three-storey building located on East Mall and Walter Gage Road will be a common meeting ground for Arts students to interact across disciplines, with spaces to…

    Read more: A Common Ground: Arts Student Centre Opens its Doors
  • Raymond Lum promoted to Subhead Metal Worker in Building Operations

    Raymond has been in the metal shop at UBC for seven years and has a wealth of knowledge and experience in layout, fabricating, assembling, welding and installation. He was a participant in the Expression of Interest (EOI) program and is…

    Read more: Raymond Lum promoted to Subhead Metal Worker in Building Operations
  • UBC expanding presence in Surrey with $70M land acquisition

    UBC is expanding its presence south of the Fraser River with the $70-million purchase of a property in Surrey. The acquisition of the Surrey site supports the achievement of a key commitment in UBC’s strategic plan to work with partners…

    Read more: UBC expanding presence in Surrey with $70M land acquisition