Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Mikhail Manaligod joins Customer Services & Informatics as Service Centre Coordinator
Mikhail Manaligod joins Customer Services & Informatics as Service Centre Coordinator
Mikhail joins us from Impark, with over nine years of experience, where he held a variety of roles specializing in customer service, account management, and data administration.
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Read more: Building our Senior Leadership team for our next challenges
Building our Senior Leadership team for our next challenges
Over the past 8 months or so, the Facilities senior leadership team has been working hard to prepare our team for the future. We have made key organizational changes and improvements as well as drafting what I’m calling our Leadership…
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Read more: Gardenia Honorio joins Facilities as Manager, Business and Support Services
Gardenia Honorio joins Facilities as Manager, Business and Support Services
Gardenia will take on this temporary 18 month position while Joey-Lee Rebelo fills in for Deb Capps’ maternity leave. She brings a wealth of career experience between her previous positions in both Brazil and Canada, including nearly a year spent…