Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Kyle Fenton joins Infrastructure Development as Associate Project Manager

    Kyle Fenton is the successful candidate for the Associate Project Manager role in Project Services within Infrastructure Development. Kyle’s diverse range of professional skills within project management and project design and construction, coupled with his unique insights into different project…

    Read more: Kyle Fenton joins Infrastructure Development as Associate Project Manager
  • Thunderbird Boulevard multi-phase road closures: November 29, 2021 to August 2022

    As part of the  UBC Renewable Energy Hub project, the Hydrogen Refueling Station will begin construction on Thunderbird Boulevard this week. During this project, there will be multi-phase road closures along Thunderbird Boulevard in effect between November 20, 2021 to…

    Read more: Thunderbird Boulevard multi-phase road closures: November 29, 2021 to August 2022
  • Major milestone in the Bioenergy Research Demonstration Facility expansion project

    The Bioenergy Research Demonstration Facility (BRDF) is burning biomass once again! The Energy & Water Services Thermal Operations Team re-lit the biomass gasification system on November 10, 2021, and the BRDF is now producing renewable thermal energy for the Academic…

    Read more: Major milestone in the Bioenergy Research Demonstration Facility expansion project