Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • UBC expanding presence in Surrey with $70M land acquisition

    UBC is expanding its presence south of the Fraser River with the $70-million purchase of a property in Surrey. The acquisition of the Surrey site supports the achievement of a key commitment in UBC’s strategic plan to work with partners…

    Read more: UBC expanding presence in Surrey with $70M land acquisition
  • New functionality live in Planon

    Planon Release 3.2 is live effective November 1, 2021, introducing further new functionality within the Resource Planner and Service Requests. Planon is UBC’s Enterprise Maintenance Management System (EMMS). A cloud-based solution that supports UBC’s strategic goals, in the delivery of…

    Read more: New functionality live in Planon
  • Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities

    Stuart will be responsible for developing and managing programs to achieve the implementation of infrastructure and services plans, reporting to Doug Doyle, Senior Manager, and work closely with the Mechanical Utilities unit.

    Read more: Stuart Gilbert joins Energy & Water Services as the Assistant Civil Engineer in Engineering & Utilities