Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Updated information on UBC’s building ventilation systems and spaces

    In preparation for increased campus activity for Winter 2021/2022 Term 1, the COVID-19 Heating, ventilation & air conditioning (HVAC) working group has included updated information regarding building ventilation for UBC buildings. For details, please visit the Facilities COVID-19 section.

    Read more: Updated information on UBC’s building ventilation systems and spaces
  • Shiraz Khan joins Customer Services & Informatics as Service Centre Coordinator

    Shiraz joined UBC in 1995 and has had a variety of experience on campus including Bookstore warehouse, Parking, and Campus Mail. He is excited to be back with the Customer Services & Informatics team and will be starting on July…

    Read more: Shiraz Khan joins Customer Services & Informatics as Service Centre Coordinator
  • The Centre for Occupational Health, Safety & Wellbeing reopened its doors

    The Centre in the University Services Building (USB) reopened its doors for individual exercise as of Monday, July 5th, 2021. To request access to The Centre, please submit an access form and adhere to some important protocols to keep our community…

    Read more: The Centre for Occupational Health, Safety & Wellbeing reopened its doors