Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Pedestrian bridge renovations underway at UBC Botanical Garden
Pedestrian bridge renovations underway at UBC Botanical Garden
UBC Botanical Garden is currently undergoing construction to replace seven pedestrian bridges. While the garden remains open to visitors, some pathways will be temporarily closed to allow for the safe completion of this work.
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Read more: Help keep rodents out of your work spaces
Help keep rodents out of your work spaces
Rodent activity and indoor migration increases as the weather gets colder, and they move indoors for shelter and food. Help prevent rodents from moving in by securing your waste and food. Learn more about prevention and how to report signs…
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Read more: Ongoing 16th Avenue watermain project
Ongoing 16th Avenue watermain project
Please be advised that UBC Facilities will be conducting maintenance work on the 16th Avenue watermain that supplies water to the UBC Vancouver campus from October 9-11, 2024.