Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Learn More

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Login to Planon

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

Access the Utility Portal

UBC Facilities news & announcements

  • Parm Ubhi promoted to Assistant Chief Engineer in Energy & Water Services

    Paramvir Ubhi has been promoted to Assistant Chief Engineer in Energy & Water Services for UBC’s two thermal energy plants as of April 15.  Parm will assist Jason Rako, Chief Engineer, in supervising the safe and efficient operation of the…

    Read more: Parm Ubhi promoted to Assistant Chief Engineer in Energy & Water Services

  • Ant season is here

    Have you seen ants in your space? Ants are one of the most common structural pests, capable of quickly turning from a minor nuisance into a persistent problem. Learn about what draws ants into your workspace to help manage and…

    Read more: Ant season is here

  • Water dispensing and filtration equipment

    Drinking water on the UBC Vancouver campus comes from Metro Vancouver’s water system, and is regularly tested to maintain high-quality drinking water. But if a faculty/department would like to order third-party water dispensing and filtration equipment, this order and ongoing maintenance or…

    Read more: Water dispensing and filtration equipment