Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

⚠️For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

Access the UBC Facilities Utility Customer Portal

Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.

UBC Facilities news & announcements

  • Regular testing and maintenance lead to quick action in an emergency

    Fire alarms are the first line of defence against the effects of fire, providing early warning to occupants and enabling swift action to mitigate property damage. Thank you to all our teams and crews for the swift response and all…

    Read more: Regular testing and maintenance lead to quick action in an emergency
  • Brock Commons South opens to welcome its first cohort of students

    With construction now complete for Brock Commons South, UBC expands its Vancouver campus with the new residence. We extend our gratitude to all our teams who contributed in making this project a reality. The new facility serves not only as…

    Read more: Brock Commons South opens to welcome its first cohort of students
  • Fiona Jones joins as Accessible Buildings Planner, Capital Planning & Development

    We are excited to announce that Fiona Jones will be joining the Capital Planning + Development team within UBC Facilities as the Accessible Buildings Planner on September 9, for a two-year term. Fiona brings extensive expertise in architecture and inclusive…

    Read more: Fiona Jones joins as Accessible Buildings Planner, Capital Planning & Development