Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Jenny Black joins UBC Facilities as Red Zone Facilities Manager
Jenny Black joins UBC Facilities as Red Zone Facilities Manager
Jenny joins UBC Facilities’ Customer Services & Informatics team from UBC Athletics & Recreation where she has been working for the past 9 years as a facility coordinator and facility manager. Buildings in her portfolio have included the War Memorial…
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Read more: Jeannie Lee joins Facilities’ Energy & Water Services as Utilities Manager
Jeannie Lee joins Facilities’ Energy & Water Services as Utilities Manager
Jeannie brings in extensive, local knowledge in both private and public engineering sectors focuses on utilities planning, stormwater management, and climate change resilience. Prior to joining UBC, Jeannie was the Senior Engineer in the City of Vancouver, leading their Flood…
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Read more: Steven Wong joins Comptroller’s Capital Financial Management & Reporting as Finance Manager in Project Accounting
Steven Wong joins Comptroller’s Capital Financial Management & Reporting as Finance Manager in Project Accounting
Steven will be working closely with Capital Planning & Development and Project Services, in Facilities, responsible for overseeing the financial aspects of Facilities projects. This includes project costing, funding, planning, and reporting to support the successful delivery of capital projects…