Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Three additional fully-electrified Mobi public bike share stations
Three additional fully-electrified Mobi public bike share stations
Construction will begin for the installation of three additional fully-electrified bike share stations at Thunderbird Parkade, Orchard Commons, and West Mall Swing Space. The installation for each station will be approximately 3 weeks, and expected to be completed by end…
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Read more: Alan Ehrenholz joins Facilities’ Municipal Services as Municipal Engineer
Alan Ehrenholz joins Facilities’ Municipal Services as Municipal Engineer
Alan will help enhance our technical expertise in civil engineering and asset stewardship. Alan’s passion and contribution towards community-oriented initiatives will help strengthen our equity, diversity and inclusion work while balancing the operational and maintenance needs for a resilient campus…
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Read more: Planon Release 1 to 6.2 are now complete
Planon Release 1 to 6.2 are now complete
Since the launch of Planon, UBC’s Enterprise Maintenance Management System in November 2020, the Planon Stream 1 extension project was created to deliver enhancements and new functionalities within Planon. The project is divided into multiple phases and releases. To date,…