Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Upcoming University Endowment Lands (UEL) project
Upcoming University Endowment Lands (UEL) project
In October, UEL will return to conduct additional maintenance and testing to the 16th Avenue water main. As a precaution, Facilities will be isolating this pipe and rerouting our water supply to minimize disruption. The water remains safe for use…
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Read more: Steven Lee is promoted to Learning Spaces team’s Senior Learning Space Planner within Facilities’ Infrastructure Development.
Steven Lee is promoted to Learning Spaces team’s Senior Learning Space Planner within Facilities’ Infrastructure Development.
Steven will be leading the Learning Spaces team within Facilities Planning and working closely with partners in AV IT and Scheduling Services to ensure the smooth operation and future planning for UBC General Teaching Space (GTS). Steven will be transitioning…
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Read more: Safety bollards play a critical role in protecting our campus community
Safety bollards play a critical role in protecting our campus community
The safety bollards are essential to provide a protective barrier that helps prevent accidents and potential harm to pedestrians. For UBC vehicles, please ensure you are using a bollard wrench to drop the bollards before driving through and resetting the…