Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Custodial Services realignment
Custodial Services realignment
Effective November 7, UBC Facilities is implementing the new simplified Custodial Services staffing model to provide all staff with full-time opportunities and facilitate professional development and increased opportunities for improvement. Due to the new staffing model, the Building Service Worker…
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Read more: Jen Sheel, Director, Municipal Services: Creating inclusive spaces beyond the public realm
Jen Sheel, Director, Municipal Services: Creating inclusive spaces beyond the public realm
Jen Sheel takes pride in what her team does… and it shows. When you meet Jen, one of the first things you see is her dedication to making UBC a place that invites and builds connections. She fiercely believes that…
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Read more: Facilities Service Centre extends operating hours as of November 1
Facilities Service Centre extends operating hours as of November 1
With two recent additions to the Customer Services and Informatics team, the Service Centre will be extending its hours to 7:30 am – 5:30 pm, Monday to Friday, as of November 1, 2022.