Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: UBC Facilities driving operational efficiency and resilience through the MacLeod Building renewal
UBC Facilities driving operational efficiency and resilience through the MacLeod Building renewal
“This was an incredible opportunity for our teams to come together and transform a historical building into a more efficient and sustainable facility that aligns with our university’s strategic goals,” notes Noel McNally, Project Manager in Project Services within UBC…
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Read more: Gardenia Honório transitions into new role as Business Operations Manager in Customer Services and Informatics
Gardenia Honório transitions into new role as Business Operations Manager in Customer Services and Informatics
Gardenia will lead the Facilities Service Centre and Clerical teams and the Staff Records team, support training and other important Facilities initiatives including onboarding, safety training scheduling, IT device management, etc.
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Read more: Grab a sweater and prepare for a cooler campus
Grab a sweater and prepare for a cooler campus
The temperatures have dropped and winter conditions are coming to our campus. With the cooler weather outside, UBC’s heating energy will go up to compensate. A reminder to bundle up and dress appropriately to stay warm and safe from the…