Welcome to UBC Facilities

UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.

We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission. 

For immediate assistance, call the Facilities Service Centre at 604-822-2173

Submit a service request

📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca

Access Planon

Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.

UBC Facilities news & announcements

  • Gardenia Honório transitions into new role as Business Operations Manager in Customer Services and Informatics

    Gardenia will lead the Facilities Service Centre and Clerical teams and the Staff Records team, support training and other important Facilities initiatives including onboarding, safety training scheduling, IT device management, etc.

    Read more: Gardenia Honório transitions into new role as Business Operations Manager in Customer Services and Informatics
  • Grab a sweater and prepare for a cooler campus

    The temperatures have dropped and winter conditions are coming to our campus. With the cooler weather outside, UBC’s heating energy will go up to compensate. A reminder to bundle up and dress appropriately to stay warm and safe from the…

    Read more: Grab a sweater and prepare for a cooler campus
  • Custodial Services realignment

    Effective November 7, UBC Facilities is implementing the new simplified Custodial Services staffing model to provide all staff with full-time opportunities and facilitate professional development and increased opportunities for improvement. Due to the new staffing model, the Building Service Worker…

    Read more: Custodial Services realignment