Welcome to UBC Facilities
UBC Facilities is responsible for the lifecycle stewardship of all academic and administrative buildings, public spaces, and utility assets on the UBC Vancouver Point Grey campus.
We ensure campus spaces function effectively and support the campus community by planning, building, renewing, operating, maintaining, and repairing buildings, landscapes, and infrastructure to meet the University’s needs and advance its academic mission.
For immediate assistance, call the Facilities Service Centre at 604-822-2173
Submit a service request
📞 604-822-2173
✉️ servicecentre.facilities@ubc.ca
Access Planon
Building Administrators can submit, monitor, and view open service requests on Planon.
To access Planon, you will need to have a CWL account and Service Requestor access.
Access the UBC Facilities Utility Customer Portal
Utility customers can access the Utility Customer Portal to view your bills and utility usage, set up payments, and manage your account.
UBC Facilities news & announcements
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Read more: Colleen Mah and Kyle Fenton promoted to Project Managers in Infrastructure Development within Facilities
Colleen Mah and Kyle Fenton promoted to Project Managers in Infrastructure Development within Facilities
Congratulations to Colleen Mah and Kyle Fenton on their promotion to Project Manager I in Project Services within Infrastructure Development. Colleen will continue to spearhead diverse initiatives, including renovations to support the University’s Equity & Diversity goals, and Kyle will…
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Read more: Staying safe in the summer weather
Staying safe in the summer weather
As the temperatures rise, learn how to identify signs and symptoms, the risks related to heat-related illnesses and how to protect yourself by completing the Heat Stress Awareness course. It is important to recognize the signs and symptoms early on…
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Read more: Streamlining backfills and recruitment for Custodial Services
Streamlining backfills and recruitment for Custodial Services
Custodial Services will be streamlining the process for identifying backfills and facilitating staff moves and recruitment. This change will help facilitate quicker moves of internal staff who are interested in moving to a new shift, and create a quicker turnaround…